Why a Great Downtown Is Never Finished: Lessons From Georgetown
Learn what makes a downtown community thrive, from local business collaboration and civic engagement to ongoing revitalization and community connection.
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How Local Businesses Can Build Trust by Serving Their Community
The best way for a new local business to build trust may not be another advertisement. Laura Capes Terry shares why serving your community, showing your values, and becoming genuinely neighborly can create the relationships that lead to lasting local
Why Local Businesses Should Build a Brand Before They Need a Customer
New movers aren't just new residents—they're building entirely new routines and relationships. Here's how local businesses can become visible and trusted before those customers choose their go-to providers.
How to Use ChatGPT as Your AI Co-Pilot — Not Just a Search Box
AI can be much more than a tool for writing emails and generating content. I share a practical four-step approach for using AI as a co-pilot to clarify your goals, uncover opportunities, build a roadmap, and move your biggest ideas forward.
What Is Marketing ROI Really Measuring? Look Beyond the Sale
Marketing ROI isn't always visible in the cash register immediately. Learn how customer lifetime value, engagement, awareness, trust, and leading indicators can give you a more complete picture of whether your marketing is working.
Why Some Babies Struggle to Sleep — And the Question We Should Be Asking
Why does a baby seem comfortable in your arms but start crying when you lay them down? My conversation with Ken explores physical discomfort, muscle tension, and the importance of asking why instead of simply accepting something as “normal.”